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2018 Holiday Hours and Card Production

The Advantage Network will be closing at 1pm on Monday, December 24th.  

Reports and posting files will be available at their normal times.

Daily card production will not occur Christmas Eve. Cards in the December 24th card production file will be processed Wednesday, December 26th. 

Also, daily card production will not occur on New Year’s Eve. Cards in the December 31st card production file will be processed on Wednesday, January 2nd.

Happy Holidays!

Fraud and Disputes Webinar Encore

Advantage has scheduled an encore presentation of our “Dispute and Fraud Training” webinar. The encore webinar has been scheduled for Friday, November 2nd at 10am CT.

The revised “Cardholder Statement of Dispute” can be found on the members site under “Forms, Manuals and Marketing Materials.”

The presentation slide deck has been emailed to all member institutions. If you have not received a copy, please contact Adam Lamprecht at 605-335-5104 or [email protected]

Action Required! Contactless card enablement project

The Advantage processor, FIS Global, is instituting a Mass Contactless Card Readiness and Enablement Program that includes all Advantage member institutions unless institutions individually opt out of the opportunity.

You must respond with your choice to opt in or opt out by October 18, 2018.  See below for details.

Please email Karen Bos-Carey at [email protected] no later than October 18th and indicate your choice to opt in or opt out.

Requests to opt in or opt out must be in writing. Your choice to opt in will be taken as agreement for Advantage to pass your choice to FIS and begin the enablement and billing processes.

The cost of FIS preparing your institution for enablement at this time is a deeply discounted $5,000: $3,500 to be included in the November 2018 invoice and $1,500 to be billed in 2019. This does not include any network pass-through or other related fees or card costs. If you decide to opt out of the mass enablement program, the future cost of readiness and enablement is estimated to be about $20,000.

If you choose to opt in, FIS will prepare the necessary paperwork and certification so your institution is a step ahead when you are ready to issue contactless cards. The enablement process will be completed during the second or third quarter of 2019. There is no mandate to issue contactless cards and no immediate deadline for beginning to issue contactless cards after enablement.

FIS is offering free webinars about the value of the mass contactless card enablement on October 4, October 11 and October 18 from 1-1:30p ET. Click here for information and to join the webinars.

You may also want to read a report about contactless cards from AT Kearney called It’s Time to Cash in on Contactless Cards and the FIS Success Guide: Making the Case for Contactless Payments.

If you have any questions, please contact Chuck Parsons at 605-335-5266 or Karen Bos-Carey at 605-335-2937.

 

 

FIS to present ATM updates webinar October 4th

The Advantage Network is pleased to announce a webinar scheduled for Thursday, October 4th at 10a CT on ATM products and services, security and Windows 10 implementation. The webinar will be hosted by FIS Global, the processor for Advantage ATMs.

All Advantage member institutions who own ATMs are encouraged to attend. More information and webinar log in information will be sent prior to the webinar.

 

Signatures & PINs optional beginning in April

To continue the ongoing migration to EMV chip, and to bring increased convenience to the point of sale, Visa and other card networks are making the signature requirement optional for all EMV contact or contactless chip-enabled merchants in North America beginning April 2018. Each network is rolling out the change internationally in a different way.

Pulse has announced that multiple national merchants will begin routing PINless transactions over $50 via PULSE PAY® Express (PPE) beginning in early 2018.

NYCE has also announced that PINless POS purchases at an EMV-enabled terminal greater than $50 will no longer require capturing a customer’s signature; the majority of PINless POS transactions through NYCE will be single-message rather than dual-message. NYCE PIN POS allows customers to receive cash back.

The choice to require a signature or PIN or not to require them is left to the merchant; updates may be needed at some terminals to accommodate the new program. Merchants must continue to collect signatures should a law in a particular jurisdiction require them to do so.

Click Here for more News and Updates.

Card production update: new opportunities for member institutions!

The Advantage Network is excited to announce that we have migrated our ATM card and Checkcard production to a third-party vendor. The move will provide our member institutions with access to cutting-edge technology as well as providing quick turn-around and personal assistance for card pulls and other services.

 

The migration will also provide new opportunities to institutions once the migration is complete:

  1. Ability to customize card packaging including the card mailer and envelope.

  2. In-branch instant issuance and/or PIN-pad capability.

  3. Individually customized card capability (put your pet’s photo on your Checkcard).

  4. Contactless readiness. (Contactless card production is projected to be approximately three years out.)

 

Click Here to see more News and Updates